Author Archives: Uma Yellapragada

Disk Cleanup missing in Windows Server 2008

Received an alert today for just simple issue. i.e., Low Disk Space on System Drive. As usual, I was trying to go to disk properties and use Disk Clean Up utility, but didn’t find out the same in Volume Properties as the OS was Windows Server 2008 R2.

With little bit of googling, I found an article from MS website. Disk Cleanup/Clean Manager (cleanmgr.exe) is not appeared by default in Volume Properties. Need to follow few steps as below to clean up the volume.

Summary

The Disk Cleanup executable file cleanmgr.exe and the associated Disk Cleanup button are not present in Windows Server® 2008 or in Windows Server® 2008 R2 by default. 
Cause

This is by design, as the Disk Cleanup button is part of the Desktop Experience feature. In order to have Disk Cleanup button appear on a disk’s Properties dialog, you will need to install the Desktop Experience feature.

Resolution

So in order to use cleanmgr.exe you’ll need to copy two files that are already present on the server, cleanmgr.exe and cleanmgr.exe.mui. Use the following table to locate the files for your operating system.


 
Once you’ve located the files move them to the following locations:

 1. Cleanmgr.exe should go in %systemroot%\System32.

 2. Cleanmgr.exe.mui should go in %systemroot%\System32\en-US.
    ·  You can now launch the Disk cleanup tool by running Cleanmgr.exe from the command prompt.

          · Disk Cleanup can now be run by entering Cleanmgr.exe into a command prompt, or  
by clicking Start and typing Cleanmgr into the Search bar.

Happy Learning !!!

Reference: http://technet.microsoft.com/en-us/library/ff630161(WS.10).aspx

DHCP Client Service Not Starting – Access Denied

Today one more interesting issue..one of my colleague received a complaint from user stating that “Shares on a server are not accessible”. My colleague started investigating the issue and found that he is able to ping the server with IP Address, but not with host name.As a work around, any system administrator would immediately create a static entry in DNS Server. But I tried to further investigate the issue.

Verified if DNS Server is pinging and able to telnet on required ports – Resulted in success
Verified if ipconfig /registerdns is working – Failed to register DNS entries. Encountered error “RPC Server Unavailable”.

Upon further investigation found that “DHCP Client” Service is not running on the host. Encountered error ‘Access Denied’ when tried to start the service. Followed MS KB article http://support.microsoft.com/kb/895149, but those steps did not work.

Further googled to resolve the issue.. read in one of the article stating that problem persists when the server was infected with conficker virus/worm this issue arises. Even though the virus is cleaned. The issue will not be resolved. Particularly services which are configured to start with “Network Service” account.

Issue was resolved after installing Service Pack 2